- Docente: Paola Villano
- Credits: 5
- SSD: M-PSI/05
- Language: Italian
- Teaching Mode: Traditional lectures
- Campus: Bologna
- Corso: Second cycle degree programme (LM) in EDUCATIONAL MODELS AND TECHNIQUES FOR INTERVENTION IN SOCIAL UNEASE (cod. 8002)
Course contents
The contents of the course are the following:
- 1. Theoretical specification of the concept of culture(s) from a psycho-social and cultural psychology point of view. An overview of Italian and foreign literature is given in relation to conflict and mediation; the latter is seen as practical solution in the mediation of conflicts.
- 2. Theory of mediation is discussed widely (what it is, its milestones, what it consists of). Various types of mediation are taken as examples: cultural, political and familiar mediation.
- 3. Cultural mediators (characteristics and skills) as well as mediation strategies are analysed, in order to point out their communicative aspects (empathic listening...).
- 4. Mediation is analysed from a broad point of view, as well as discussion on power relation, professional and existential dilemmas, but also adequate solutions found out by mediators.
Assessment methods
Examination: written
Office hours
See the website of Paola Villano