75329 - PERFORMANCE MANAGEMENT SYSTEMS

Conoscenze e abilità da conseguire

The goal of this course is to provide students with a relevant knowledge of frameworks and tools for understanding and improving business performance. Specifically, the students will learn how to: - design a performance measurement system for supporting the management control task; - develop a strategic control systems with an emphasys on the monitoring of business long term and competitive value drivers; - implement a management system based on the use of performance indicators and factors.

Contenuti

- Strategy Mapping

- OKR Objective ans results

- Driver based Planning

- Business Simulation

- ROCE Steering

Testi/Bibliografia

Kaplan; Norton 2004 "Strategy Maps: Converting Intangible Assets into Tangible Outcomes"

Birkinshaw, J.; Gibson, C. 2004 “Building ambidexterity into an organization”. MIT Sloan Management Review: 47-55

Eurich, A. et al. 2019 “Leadership with Objectives and Key Results - How traditional companies can achieve agility and rigidity in performance management, Controlling: 64-79(provided during classes)

Metodi didattici

Lectures, Group work, Discussion, Real World Cases, Company examples, Group Presentations

Modalità di verifica e valutazione dell'apprendimento

Written Exam and Group work

Non attending: Written Exam and individual work

Orario di ricevimento

Consulta il sito web di Markus Tobias Flinspach