97484 - INTRODUCTION TO MANAGEMENT

Learning outcomes

1) Introduction & self management:

You will get an overview on the weeks topics and start with a first self management exercise. 

2) Management in a multi-stakeholder environment:

You will explore the challenge of management a multi stakeholder environment.

3) Management by objectives:

You will understand the challenge of setting normative, strategic and operative goals.

4) Change Mangement:

You will explore the challenge on how to manage change and how change is experienced in practice.

5) Communicating Change:

You will be able to transform information into a visual model in order to communicate solutions and ideas for better health in order to create an atmosphere of responsibility for change and to keep the involved stakeholders accountable for their objectives and contributions to the “bigger picture”.

 

Course contents

Self Management

Management in a multi-stakeholder environment

Management by objectives

Change Management in a multi-stakeholder environment

Communicating change

Readings/Bibliography

Al-Kaabi, S.K. (2019) Improving the Birth Registration Service Using Kotter's Change Model: A Quality Improvement Study from Qatar; https://bit.ly/3B3bQ3Y

Wren, D., Bedelan, A.G., Breeze, J.D. (2002) The foundations of Henri Fayol‘s administrative theory, in: Management Decisions, 40/9, 2009; download 2019: http://bus.lsu.edu/management/faculty/abedeian/articles/Fayol.pdf

Peter F. Drucker (2008) The Essential Drucker – The Best of Sixty Years of Peter Drucker‘s Essential Writings on Management.

Freeman, R. E. et al. (2010) Stakeholder Theory – The State of the Art.

Mintzberg, H. (2017) Managing the Myths of Health Care: Bridging the Separations Between Care, https://discovery.ebsco.com/linkprocessor/plink?id=c9d4156b-ab1b-31b5-92e3-2871fb805d9b

Barman, M. (opinion piece, no year) Healthcare delivery challenges.Fayol and Mintzberg – A synthesis of viewpoint, https [https://www.hhmglobal.com/knowledge-bank/articles/healthcare-delivery-challenges-fayol-and-mintzberg-a-synthesis-of-viewpoint]

Teaching methods

Lecture, discussions, individual exercises and group work during class

Assessment methods

I encourage you to actively participate in this course, as it will offer a valuable opportunity to begin developing a shared language across your diverse backgrounds. Please note, there will be no formal assessment for this introductory course.

Office hours

See the website of Siegfried Walch