B2017 - PUBLIC ADMINISTRATION MANAGEMENT

Learning outcomes

This course introduces students to public management, i.e., the decisions and actions of public officials in managerial roles. At the end of the course, students understand how a public manager achieves in an effective way, at all levels of government, the goals of public policies.

Course contents

 

• Introduction to management
• Private versus public management
• Performance Management in the Public Sector
• The New Public Management and the Public Governance
• Citizen engagement
• The Creation and co-creation of Public Value
• Collaborative Governance in times of uncertainty
  
• Strategic Planning in the Public Sector: processes and tools
• The Strategic Thinking: meaning and underlying variables
• How to create an effective Strategic Plan
• A comparative study on International Strategic Plans

Readings/Bibliography

Van Dooren, W., Bouckaert, G., & Halligan, J. (2015). Performance management in the public sector. Routledge. [chapters 1, 2, 4, 5, 6, 7, 9]

Bryson, J. M. (2018). Strategic planning for public and nonprofit organizations: A guide to strengthening and sustaining organizational achievement. John Wiley & Sons. [chapters 1-7]

Teaching methods

Lectures, case studies and workshops

Assessment methods

For attendant students the assessment is based on a written exam (marks 50%) and a group project (presented at the end of the entire course).

The group project relies on discussion questions (marks 20%) and case study analysis (marks 30%).

For non-attendant students the assessment is based on a full written exam organized at the end of the entire course.

Teaching tools

The teaching tools are slides, exercises, projector and blackboard

Office hours

See the website of Luca Mazzara